Cloudy DocGen & Signer Knowledge Base

Configure Organization-Wide Email Addresses

To send emails to signers, the application uses Organization-Wide Email Addresses. This feature allows emails to be sent from a verified organizational email address.

Steps to Add an Organization-Wide Email Address

➢ Go to Setup (⚙️ Gear icon).

➢ In the Quick Find box, search for Organization-Wide Email Addresses.

➢ Click Add and Enter the required details such as Display Name, Email Address.

➢ Select the radio button  Allow All Profiles to Use this From Address. Emails will not be sent to the signers if a profile is not selected.

➢ Click Save.

➢ A verification email will be sent to the provided email address. Open the email and click the verification link to confirm.