Sales Cloud is part of the CRM system that Salesforce offers. Sales Cloud is created especially for salespeople.
It includes Leads, Accounts, Contacts, Contracts, Opportunities, Products, Price books, Quotes, and Campaigns . It includes features such as Web-to-lead to support online lead capture, with auto-response rules. It is designed to be for completely setup for the entire sales process. You can use this to help your company to generate revenue or increase revenue.
Customers finds leads, and close deals faster
Standardised quoting and pricing capability
Make Every Day Super Productive Embrace Automation and Free Your Reps from Manual Data Entry
Manage Your Pipeline from Lead to Close
Automatically Prioritize and Route Leads
Service Cloud is built on the Salesforce Customer Success Platform, giving you a 360-degree view of your customers and enabling you to deliver smarter, faster, and more personalised service It’s the end of “hold please,” and the beginning of a new revolution in customer service. From call-center software to self-service portals, our service solutions enhance your customer service with more responsive, more intuitive, more flexible support that anticipates customer needs.
Lightning Service Console
Workflow and Approvals
Social Customer Service
Improve Engagement with Customers, Partners, and Employees Community Cloud is a Salesforce platform that gives companies the tools to create branded online communities. These communities can be created for connecting with customers, external partners and employees. Customer communities can be used for support and feedback. For companies with B2B business, partner communities can be used for qualifying leads, tracking revenue and providing product information and training. And internal employee communities can be resources for HR and IT information, as well as a place for discussion and collaboration.
Partner Relationship management
Customisation and Branding
Salesforce Marketing Cloud
Personalise customer experiences across every channel with Marketing Cloud. Marketing Cloud, previously known as Exact Target, is the digital marketing arm of the Salesforce product family. The software helps digital marketers to create personalized 1-to-1 email communications to drive better customer engagement and marketing ROI (Return On Investment). Discover Marketing Cloud features that help you build better customer journeys and enhance customer engagement with brands across channels outside of email as well including web, mobile, social and ads.
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