Cloudy Business Ops 360 Knowledge Base

Quote

A Quote in Cloudy Business Ops 360 is a formal document that represents a price proposal for goods or services offered to a customer. It outlines the items, quantities, discounts, taxes, terms, and total cost, providing customers with a clear snapshot of what they will pay if they proceed. Quotes are a critical part of the sales process, bridging the gap between an Opportunity and a confirmed Sales Order.

To learn how to create a quote in the system, see the Quote Creation section below.

Why Quotes Are Important

  • Sales Transparency – Clearly communicates pricing, discounts, and terms to the customer.
  • Faster Approvals – Gives customers an official document they can review and approve before proceeding to purchase.
  • Error Prevention – Reduces miscommunication by capturing the agreed prices and terms in writing.
  • Supports Negotiations – Helps sales teams adjust pricing or terms based on customer feedback.
  • Opportunity Management – Quotes can be linked to opportunities, allowing pipeline forecasting to reflect real deal values.

Checkbox Functionality

  • Sync with Opportunity → When checked, updates on the Quote automatically update the related Opportunity amount.
  • Tax Exempt → When checked, tax calculations are bypassed for this Quote (useful for tax-exempt customers or special cases).

Best Practices

  • Create Quotes Early – Provide quotes as soon as pricing discussions start to speed up the sales cycle.
  • Standardize Terms – Use predefined terms and conditions for consistency and compliance.
  • Leverage Discounts Wisely – Track discounting behavior through the Total Discount Amount field to maintain profitability.
  • Review Validity Periods – Set reasonable Expiration Dates so quotes don’t stay open indefinitely, which can cause confusion later.
  • Sync Strategically – Use Sync with Opportunity when you want your pipeline forecasts to reflect the most accurate quote amounts.

SEE ALSO :

_____👉 Quote Creation

_____👉 Quote Line Editor

_____👉 Generate Document

_____👉 Send Document Email