Order Fulfillment
Order Fulfillment represents the process of completing a Sales Order by delivering the products or services to the customer. In Cloudy Business Ops 360, the Order Fulfillment object is used to track, manage, and confirm that a Sales Order has been processed, packaged, shipped, and marked as fulfilled.
To learn how to generate an Order Fulfillment in the system, see the Generate Order Fulfillment section below.
Why Order Fulfillment is Important
- Tracks Completion – Ensures every Sales Order is fully delivered.
- Improves Customer Satisfaction – Provides visibility into order status and fulfillment date.
- Operational Accuracy – Links the fulfillment process with legal entities and helps with compliance.
- Automation Support – Allows triggering of downstream processes like invoicing or payment collection once fulfilled.
Checkbox Functionality
Adding checkbox fields enhances visibility and automation during fulfillment.
| Checkbox Field | Purpose / Use |
| Packed? | Indicates that items for this order have been packed. |
| Shipped? | Marks that the order has been shipped to the customer. |
| Delivered? | Confirms that the order has been delivered. Can trigger invoice finalization or customer notification. |
| Partial Fulfillment? | Indicates that only part of the order was fulfilled, and the remainder is pending. |
| Requires Follow-up? | Flags orders that need special handling (e.g., damaged shipment, return requests). |
SEE ALSO :
_____👉 Generate Order Fulfillment