To run a profitable business project, Salesforce has proved to be the ultimate CRM solution. Yet Salesforce aims to be more than just a forum for companies for customer support. Salesforce created the Education Cloud with the aim of integrating cloud CRM services in the education sector, marking the beginning of a new era in higher education CRM.
The cloud comes with many features that make it the higher education CRM number one. The Education Cloud eases the process of maintaining an educational institution in anticipation of the organization’s needs, as well as its students and alumni.
So what features make Salesforce Education Cloud the go-to alternative for CRMs for higher education? Let’s explore!